How do I exchange my Xero Shoes? (Domestic)Updated 4 days ago
We are pleased to offer free domestic exchanges on qualifying items* if you need to change the size or color.
Exchanges will be sent using our flat-rate shipping option.
1. Visit our Returns and Exchange Center. To start a return, choose “Returns” at the top of that page and follow the steps provided.
2. Enter your order number, email address, or shipping zip code used to place the order.
3. Select the items you want to exchange and follow the instructions.
4. Once your request is approved, you will get a confirmation email with shipping instructions.
5. Once your return tracking is confirmed, the replacement item will be shipped to your original shipping address.
1. Visit our Returns and Exchange Center. To start a return, choose “Returns” at the top of that page and follow the steps provided.
2. Enter your order number, email address, or shipping zip code used to place the order.
3. Select the items you want to exchange and follow the instructions.
4. Once your request is approved, you will get a confirmation email with shipping instructions.
5. Once your return tracking is confirmed, the replacement item will be shipped to your original shipping address.
*To qualify items needs to be within 30 day Return Window and not a Final Sale Item.