How do I adjust my sandals to fit?Updated a month ago
Aim for snug but comfortable. The straps should hold the sandal in place without digging in or restricting your foot. There’s a sweet spot for strap tension and position, and it can take a little trial and error to find yours. Once you do, you’ll rarely need to adjust again.
Adjusting your sandals, by style
Each of our sandal designs adjusts a little differently. Pick your style below for a short video walkthrough:
- Z-Trail EV and Z-Trek (Z-strap sport sandals): Watch the video
- Genesis and Aqua Cloud (huarache-style with a toe post): Watch the video
- Too much lace on your Genesis or Aqua Cloud? Here’s how to shorten it: Watch the video
Common fit fixes
- Heel slipping or sandal flopping: snug the heel strap a little. This is usually the first adjustment to make.
- Strap rubbing or pressure on the top of your foot: loosen slightly, or shift the strap position so it sits flat across your foot rather than at an angle.
- Toes hanging off the front or heel off the back: that’s a sizing issue rather than an adjustment issue. Check our Sizing & Fitting page, and remember exchanges are free on US orders.
- Strap feels different after a few wears: normal. Straps settle in slightly, so re-check the tension after your first few outings.
Give it a few days
If your sandals feel a little unfamiliar at first, that’s expected. Wear them around the house for short periods, fine-tune the straps as you go, and you’ll dial in the fit quickly.
More detail
All of the videos above are on our blog post, How to Adjust Your Sandals for a Perfect Fit.
Still not right?
Contact Us and tell us which sandal you have and what’s bothering you (a photo of your foot in the sandal helps). We’ll walk you through it.